- If a package is received in damaged condition, customers should refuse the package and return it to the delivery person. Customers should then contact Ragin by Shailja immediately by emailing raginbyshailja@outlook.com.
- The order will be processed for dispatch within 2-5 working days.
- The made to order products will take approximately 15-20 days in making. The ready to ship products will be shipped within 2-3 days.
- SHOWS DELIVERED BUT NOT RECEIVED – You are requested to track your package when it shows delivered on your email or sms. As per the recent update in the courier company’s policies throughout India, you are required to inform us within 48 hours if your package isn’t delivered and shows delivered in the tracking for us to help you with the same. The courier company is to accept any complaints post 48 hours marked delivery, and we will not be liable if there is a delay in informing us.
